November 1 - 5, 2027 | El Conquistador Resort | Fajardo, Puerto Rico

November 1 - 5, 2027
El Conquistador Resort | Fajardo, Puerto Rico

IMPACT27

Four days. One unforgettable destination.

Registration Opens in Spring 2027

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Save the date

IMPACT27 returns to Puerto Rico!

This is one event you won’t want to miss! IMPACT27 brings together the people, ideas, and innovations driving the future of payments—all set against the stunning backdrop of Puerto Rico’s iconic El Conquistador Resort.

What’s IMPACT?

IMPACT is the must-attend conference for agents, ISOs, and payments enthusiasts eager to skyrocket their businesses. Focused on the latest in fintech and sales, this 4-day program will leave you inspired, connected, informed, and prepared to fast-track your growth and expand your possibilities.

Days on the coast
4
Hours of programming
15+
Acre private island
100
The IMPACT crew, IMPACT25

The IMPACT experience

Six ways IMPACT27 moves your business forward.

Learn

Pick up insights from the best in the biz. With 15+ hours of focused main stage events, breakouts, and engaging discussions, you’ll gain knowledge and actionable tips on how to drive sales, make more money, and beyond.

Train

Get hands-on with cutting-edge tech in our interactive POS Lab. From Merchant360 to TableTurn®, payment devices to virtual terminals, our specialists will show you the newest tech, talk payment trends, address challenges, and provide actionable solutions.

Connect

Establish meaningful connections and build your network with key members in the EPI community: peers, influencers, staff, and vendors.

Expand

Obtain unprecedented tools and resources designed to elevate your professional and personal growth and ensure your success.

Strategize

Hear from fellow payment pros and leave with the motivation and knowledge to grow, tackle common challenges, and make a difference in your community.

Experience EPI

Dive into a curated 360° experience: focused intel, activities and excursions, huge raffles and giveaways, and an unforgettable closing event and concert you won’t want to miss.

What our partners are saying

Take a look inside the IMPACT experience. The hype is real!
IMPACT25 Experience Recap
IMPACT25 Experience Recap

Electrifying energy, powerful connections, unstoppable momentum. Step inside IMPACT!

Ludacris & Flavor Flav Concert
Ludacris & Flavor Flav Concert

Ludacris and Flavor Flav brought down the house at the private IMPACT25 concert.

Team Building at Speed Vegas
Team Building at Speed Vegas

Next-level networking, once-in-a-life experiences, and a whole lotta fun!

Keynote Takeaways
Keynote Takeaways

Michael Nardy, CEO, shares how we’re shaping the future of payments.

IMPACT24 Hightlights
IMPACT24 Hightlights

Hear why our partners can’t stop raving about IMPACT.

Flo Rida & Flavor Flav Live
Flo Rida & Flavor Flav Live

An unforgettable private concert with best-selling artist Flo Rida and Flavor Flav!

The venue

El Conquistador Resort. A Destination Above All.

Rising above a 300-foot bluff, where the Atlantic Ocean meets the Caribbean Sea, lies Puerto Rico’s largest resort. Discover the luxurious amenities and experiences that make “El Con” a special destination for IMPACT27!

Palomino Island

A private 100-acre getaway with pristine white sand, exclusively for resort guests. Beachfront dining, cabanas, snorkeling, kayaks, paddle boards, and jet ski tours. Ferry runs hourly from 9 AM.

Arthur Hills Golf Course

18 holes, par 72, views of the Atlantic and El Yunque.

Coqui Water Park

253 feet of speed slides plus a lazy river.

Savor Paradise

22 restaurants, bars, lounges, and cafés on premise.

Every room, ocean view

Las Brisas, Las Vistas.

Pools, marina, funicular

North and South pools with swim-up bar and cabanas, plus a funicular down to the marina.

Keynote speakers

Big names. Bold ideas. To be announced!

Every IMPACT main stage features nationally recognized voices in sales, mindset, and performance, bringing fresh perspectives and actionable insights to our community.

Keynote announcements for IMPACT27 will land in your inbox first. Sign up for updates and be the first to know.

The bar we set at IMPACT26:
Ron White, 2-time U.S. Memory Champion: “Triple Your Memory, Triple Your Sales”
Jason Evans, Power Sales University: “Get Your Degree in Sales”

A panel discussion on the IMPACT25 main stage in front of a full ballroom
On the IMPACT25 main stage

Agenda

4 days. 15+ hours. Real business growth.

Agenda at-a-glance. Events and times are subject to change.

Please note travel dates for IMPACT27 have shifted from previous years.

Monday, November 1Island day! Come early and enjoy the amenities.
Morning
Golf Outing—in the works!

Arthur Hills Golf Course on property.

9 AM – 5 PM
Palomino Island

Ferry to the resort’s private island. Beach, snorkeling, kayaks, paddle boards, and cabanas await!

ALL DAY
Activities—on Your Own

Pools, water park, spa, golf, local attractions, and more

Optional activities are at guests’ leisure and expense.

Tuesday, November 2Arrive, meet up, and toast
9:00 AM – 6:00 PM
Registration
10:00 AM – 6:00 PM
POS Lab / EPI Team Meet & Greets
7:00 PM – 9:00 PM
Welcome Reception
Wednesday, November 3Conference day one
9:00 AM – 3:00 PM
Sessions (Lunch Included)
1:00 PM – 5:00 PM
POS Lab
4:00 PM – 6:00 PM
Pool Party
7:00 PM – 9:00 PM
Dinner
Thursday, November 4Conference day two
9:00 AM – 3:00 PM
Sessions (Lunch Included)
1:00 PM – 5:00 PM
POS Lab
7:00 PM – 10:00 PM
Wrap Party & Concert
Friday, November 5¡Hasta la próxima!
ALL DAY
Departures—on Your Own

Check-out is 11 AM. Discounted rates extend three days after the conference, based on availability.   

ALL DAY
Activities—on Your Own

Palomino Island, pools, water park, spa, golf, local attractions, and more!

Optional activities are at guests’ leisure and expense.

Electronic Payments × Cygma

An Epic Night in the Making!

The private concert is an IMPACT tradition, and IMPACT27 is keeping it alive! The headliner reveal is coming—subscribe for updates on who’s taking the stage.

IMPACT27 and related events are for active EPI sales agents and partners only. Attendance/registration is subject to EPI’s approval in our sole discretion. Want to become a partner and join us? Get started at residuals.com.

Admit One

Event
IMPACT27 Wrap Party & Concert
When
Thursday, November 4, 2027
Where
El Conquistador Resort, Fajardo PR
Headliner
To be announced
Admission
Included with registration

Past headliners

Sugar Ray’s Mark McGrath singing on stage
’26Sugar RayLive at IMPACT26, Wyndham Grand Rio Mar
Ludacris performing on stage at IMPACT25
’25Ludacris & Flavor FlavLive at IMPACT25, OMNIA Las Vegas
Flo Rida performing on a purple-lit stage at IMPACT24
’24Flo Rida & Flavor FlavLive at IMPACT24, OMNIA Las Vegas
Lords of 52nd St
'23Lords of 52nd StOrlando World Center Marriott
Legends of Hip Hop
'22Legends of Hip HopOrlando World Center Marriott

Sponsors

Thank you to our IMPACT sponsors.

The partners who made IMPACT26 possible.

FAQ

Good to know before you go.

Who can attend IMPACT27?

IMPACT27 is reserved for active Electronic Payments sales partners: anyone boarding single MLS and/or ISO merchant accounts onto Electronic Payments every month. Registration is subject to EPI’s approval.

When does registration close?

Friday, October 1, 2027, or when the conference reaches capacity, whichever comes first.

Can I bring guests?

Yes. Your first guest is $250 and each additional guest is $100, up to 8 additional guests. Every guest gets full conference access.

How do I book my room?

Group-rate booking details arrive in your confirmation email once you’re approved. Rooms are limited and first-come, first-served, and discounted rates extend three days after the conference, based on availability.

How do I get to the resort?

Fly into Luis Muñoz Marín International Airport (SJU). The resort is about an hour’s drive, and a discounted shuttle will be available to reserve. Flights and travel are at your own expense.

See the full FAQ

Frequently Asked Questions

Who can attend IMPACT27?

IMPACT27 is reserved for active Electronic Payments sales partners: anyone boarding single MLS and/or ISO merchant accounts onto Electronic Payments every month. Registration is subject to EPI’s approval.

When does registration close?

Friday, October 1, 2027, or when the conference reaches capacity, whichever comes first.

Can I bring guests?

Yes. Your first guest is $250 and each additional guest is $100, up to 8 additional guests. Every guest gets full conference access.

How do I book my room?

Group-rate booking details arrive in your confirmation email once you’re approved. Rooms are limited and first-come, first-served, and discounted rates extend three days after the conference, based on availability.

How do I get to the resort?

Fly into Luis Muñoz Marín International Airport (SJU). The resort is about an hour’s drive, and a discounted shuttle will be available to reserve. Flights and travel are at your own expense.

What is the dress code?

  • Daytime/Evening Events: Mon., Nov. 1st - Thurs., Nov. 4th
    We want everyone to be comfortable during the conference. We suggest wearing business casual or smart casual attire for all Electronic Payments daytime events, evening dinners, and meetings. Jeans, khakis, slacks, dresses, and skirts are acceptable. Shorts are permitted at all venues.
  • Optional Golf Outing: Mon., Nov. 1st
    Arthur Hills Golf Course requires golf attire to support mobility and comfort, such as:
    • Collared shirts for men, sleeveless collared or short-sleeved tops for women
    • Tailored golf pants, shorts, skorts, or dresses
    • Spikeless golf shoes or athletic footwear with proper grip
    • No denim, gym shorts, tank tops, or graphic tees

Are minors allowed to participate?

No. Due to the professional nature of the IMPACT26 program and itinerary, all attendees must be 21+ years of age.

How far is El Conquistador Resort from the local airport?

The resort is 35 miles from the Luis Muñoz Marín International Airport (SJU), approximately 50-60 minutes, pending traffic.

Does El Conquistador have airport shuttles?

The resort does not offer complimentary airport transfers. Discounted shuttle transportation will be available to reserve in advance. Reservation details and a booking link will be included in your IMPACT27 confirmation email.

Will Electronic Payments arrange and pay for my transportation and air travel?

No. All attendees and guests will be required to arrange, book, and pay for their own airfare and travel to the venue. There will be no reimbursement or refunds/credits for any expenses incurred by any attendee or guest for any reason.

Will there be a waiting list if registration is at capacity?

Yes, Electronic Payments will start a waiting list if registration is at capacity. We strongly encourage Electronic Payments agent and ISO partners to register as soon as possible to reserve their spot(s). Past conferences have reached capacity well before the cutoff date.

What is the Cancellation Policy?

Registrations are fully refundable through Friday, October 8th. After that date, cancellations and no-shows will be non-refundable. Registrations may be transferred at any time at no cost.

You may cancel or transfer your registration to another individual by referring to the "Manage Your Registration" link within your IMPACT confirmation email or by logging into your registration page. Click the “Manage Your Registration" link and follow the on-screen instructions.

Please remember that canceling your registration does not automatically cancel your hotel arrangements. Attendees are responsible for canceling their own hotel reservations. You may cancel your hotel reservation without penalty up to 72 hours prior to arrival. If you must cancel after the stated cancellation deadline, the El Conquistador Resort will assess a fee. This fee equals one night of your charges (for the first night of your reservation), plus tax, and will be charged to the credit card on file.

Golf Outing: Please cancel for a full refund by Friday, October 8, 2027.

Can I bring a business colleague?

Yes, provided they register.

Can I bring a guest such as a friend, relative, or spouse who is not involved in the industry?

Yes, but please keep in mind that this program is focused on education, training, and networking. Therefore, we highly recommend bringing a business colleague.

Do I have to reserve accommodations at the El Conquistador Resort in order to attend?

No, we understand that attendees may prefer to stay elsewhere. However, if you’re seeking accommodations, we’ve secured a competitive and affordable rate at the El Conquistador Resort.

Our preferred group rate is $259.00/night (single/double occupancy), plus applicable taxes, gratuities, and a $45.00 daily resort fee.

Can I extend my stay?

If you’re interested in extending your stay beyond the conference program dates, the Electronic Payments’ discounted guest room rates are offered three days before and three days after the conference, based on availability. Available options will appear when reserving your room on our group booking site.

What if I need to leave early or can only participate in certain activities?

Please contact Electronic Payments immediately at marketing@electronicpayments.com if you're not able to participate in all IMPACT27 hosted events.

I have special accessibility needs/dietary requirements; can you accommodate me?

Our team strives to make IMPACT27 as accessible and enjoyable as possible. If you have special requests or preferences, please indicate on your registration or contact our team at marketing@electronicpayments.com.

If I cancel my registration or do not show up, can conference swag be mailed to me?

No. Conference swag is curated as part of the on-site experience and is reserved for attendees; it is not available for mailing in the event of a cancellation or no-show. We appreciate your understanding.

Get hands-on training now

You don’t have to wait until IMPACT to sharpen your product knowledge. Whether you want to get more from the proven EPI solutions you already know or see what’s new, you can schedule a free, personalized training session at a time that works for you.

Bring your questions, explore what’s available, and get the one-on-one training you need to make the most of your EPI solutions.

Get Training

Want to connect in person?

Join the EPI team at upcoming industry conferences or on our hosted virtual events throughout the year. View the schedule and come join us.

View Event Schedule

IMPACT on social

Stay in the loop.

Keynote and headliner announcements, plus behind-the-scenes from Electronic Payments’ social channels.

Video

Golf Outing

Wyndham Grand Rio Mar golf course

Sun. Nov. 8 | 11:00 AM (Shot Gun Start)
Shuttle Service Pick Up: 10:30 AM
Wyndham Grand Rio Mar Country Club

Calling all golf novices and pros! You’re invited to our fun and friendly golf outing at the Wyndham Grand Rio Mar’s stunning golf course along the Mameyes River, framed by the El Yunque National Rainforest!

This event is all about enjoying the views, fun times, memorable laughs, and good company. All skill levels are welcome and encouraged. From first timers and inexperienced participants to intermediate and advanced players, we’ll have groups to accommodate everyone’s level of play. We guarantee you’ll have a great time with the Electronic Payments crew!

To register, simply sign up when completing your IMPACT26 registration. Space is limited, so be sure to reserve your spot!

Cost

$250.00/per player, for 18 holes

Includes 10% discount on green fees, golf cart rental, boxed lunch (brought to you on the course!), and beverages. Shuttle transportation to/from main resort and country club also included.

Club rentals are available to reserve in advance and pay for on-site for an additional cost ($90.00/rental, plus tax).